Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Anonymous
from Athens GA
Verified Purchase:Yes
I used H&R Block to complete mine and two friends' tax returns. Theirs were easy. Mine was complicated. I computed by itemizing and then again by using the standard deduction. I had all my backup paperwork ready and itemizing was best. I actually got a refund. The software helped at every stage and I was able to import last year's tax return to populate a lot of this year's return. Thanks - good job!! I'll use H&R Block again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: The wiz
from Fairfield CA
Verified Purchase:Yes
Once again the macOS version is sorely in need of help. The updater never worked, requiring manual download and installation of updates. The State module also failed to install after the auto download and required back and forth with support to get it installed and working. Please pay more attention to the macOS version, and work with Apple if necessary to get the security model right
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: burkejr
from Lowell Mass
Verified Purchase:Yes
Was glad i purchased but had issues with the Federal to Mass for a Lottery win - when was ready to submit kept failing and all options did not resolve - Had to Manual File by State Return - Also when did tax it stated do you want to calculate the penalty or us for underpayment - As I got a bonus - and Stated I would do , but when went to file it stated we do not recommend that - then Why ask in the first place..
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oliva
from Latham, NY
Verified Purchase:Yes
Price is reasonable, support is excellent and the instructions are clear
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MgRa Plumm
from Pennsylvania
Verified Purchase:Yes
First time using H&R Block software. It was quick and easy and I was able to submit on time. Also affordable.
I will deffinitely use this next year.
I will deffinitely use this next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NoMoreSoftware
from WI
Verified Purchase:Yes
I've used their software for years but it was disappointing the lack of support they offered with a tax question. The support has obviously shifted to the online format versus installing their product locally. I don't understand why they value one over the other.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MN NM
from Tularosa NM
Verified Purchase:Yes
I have used the program for 20 years with no real problem
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Psm2024
Verified Purchase:Yes
I have used H&R block software for years. Very easy to use.
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock