Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,502 Reviews)
Rating breakdown 130,502 reviews
5 Stars
86,967
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,724 out of
48,974)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Anonymous
from Conowingo MF
Verified Purchase:Yes
Had trouble with non-resident state return.
Software asked me to change my W-2, though it was entered correct, it would not let me go forward to e-file. I got out and redid a new one and it worked ok, no explanation what was different from the first time.
The software would not do e-file for the three, Fed and the two states, so I had to mail the non-resident state return. The instructions asked me to include the Federal 1040. I called the help number to see if I had to include all the schedules, the person answering said she didn’t really know but recommended it, said she only worked software questions.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DrT6
from Florida
Verified Purchase:Yes
I could not get basic info to import from previous year and I used H and H software . Also never showed previous year comparison May go back to Turbo. Very frustrating that I could not see previous year AGI to send electronically
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin tx
Verified Purchase:Yes
Product gets the basics done however it should be able to use AI and ingest data for Wells Fargo to handle investments and loss deferrals.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ZiggyS
from Ohio
Verified Purchase:Yes
It shared good details that I would have overlooked.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Peachtree City, GA
Verified Purchase:Yes
We've already received our refunds this year. We had different events this past year and the program was versatile enough to take care of my diverse needs.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I've been using this software for years!
Love it. 💯
A more comprehensive crypto section is needed.
Love it. 💯
A more comprehensive crypto section is needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CElliott316
from Philadelphia, PA
Verified Purchase:Yes
The H&R tax software kept telling me to verify the amounts listed on a Form 1099-DIV from Fidelity Investments. Neither the transaction dates nor the dollar amounts matched my records, but what was I to do? It is the middle of the night. Am I to wait until the next day to argue Fidelity Investments? Who am I to argue with -- Fidelity Investments, FIDELITY BROKERAGE SERVICES LLC, or NATIONAL FINANCIAL SERVICES, LLC. How to get in touch with them? No telephone numbers. Then on the alerts the tax software objected again. None of it really mattered -- all of the dollar amounts were in 2 or 3 digits.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bedford, TX
Verified Purchase:Yes
I've been using H&R Block software for at least 15 years and wouldn't consider using any other tax software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock