The major problem is that the cells are not syncronized, meaning that if the accuracy check flags an item, the program does not show you the related link to fix or change it, the same with the other cells throughout the software. The cells should always allow you to go back to the source of the data.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The soft were was good but when it took me to pay federal, I put all information in and credit card, but found out later it didn't take it ,so I had to do it again 20 days late, so don't know penalties yet
Pros: Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using this program for years now and it makes my taxes so easy .. it knows what to ask if you just answer the questions as you go along the program brings you to what you need.. love it !!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I paid too much for too little. I should have stayed with TAXACT
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.