Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,503 Reviews)
Open Ratings Snapshot
Rating breakdown 130,503 reviews
5 Stars
86,967
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,724 out of 48,974
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4 out of 5
4
Works well but sometimes confusing
on May 6, 2025
Posted by: greenjeg
from Idaho
Verified Purchase:Yes
overall happy with the software, but there are still subject areas that are confusing, like the minimum required distribution from IRAs
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamMay 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Pay to file return?
on May 6, 2025
Posted by: Virgilm
from NJ
Verified Purchase:Yes
I purchased the software without issues. When it was time to file I had to pay for filing the federal and state returns. I will be thinking twice next tax season before purchasing again.
Pros: Easy to prepare
Cons: Time consuming
Value
3 out of 5
3
Response from HRBlockBy AndreaSocial Media TeamMay 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy use
on May 6, 2025
Posted by: Anonymous
from memphis, ny
Verified Purchase:Yes
have used this software to do my taxes for years. questions are easy to answer and information from last years taxes is easily imported. a good reminder of what you needed to file the previous year
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMay 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on May 6, 2025
Posted by: RetiredLady
from Cerritos, CA
Verified Purchase:Yes
Easy to use. The prompts to answer are clear. We have stock investments.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMay 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Over a decade of using H&R Taxcut
on May 6, 2025
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used H&R software to do our businesses taxes for over a decade. It works great and answers most but not all of my questions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMay 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very helpful; step by step.
on May 6, 2025
Posted by: Sylvan14
from Cohoes New York
Verified Purchase:Yes
The software enabled me to get my taxes done way warly! Very straight-forward and helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMay 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Overpriced considering all the free options.
on May 6, 2025
Posted by: Retired in Pittsburgh
from Pittsburgh
Verified Purchase:Yes
Overpriced considering all the free options. Software was easy to use and walks you through filing
Pros: Easy to prepare
Value
1 out of 5
1
Response from HRBlockBy AndreaSocial Media TeamMay 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Weak help system
on May 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
Unless you are aware of the tax laws the programs help system is seriously lacking. After over 15 years of using H&at I’m considering switching to TurboTax
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamMay 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
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