Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Pcs9
from Connecticut
Verified Purchase:Yes
I tried the free online version for the first time this year. It was absolutely horrible. I couldn't move around easily to see where entries were applied, couldn't view forms. After wasting half a day fighting with the "free" version, I finally gave up and bought the downloadable version (Federal+State). Then it took me only a matter of minutes to complete everything. For the Federal+State version, I rate this 5 stars. For the "free" online version, I would give it 0 stars if I could. The 2-star rating is below mid-range because of the total frustration with the online version. DO BETTER!
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Idaho57
from Idaho
Verified Purchase:Yes
I have used Deluxe software for almost 2 decades. I have never had an audit or needed to file amended returns. The step by step process is easy to understand. Import features have improved greatly and ensure very accurate data. Must have for both Fed and State returns.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RMD questions in doftware
from Idaho
Verified Purchase:Yes
All good except some new questions this year in the software, about an RMD withdrawal correction window. Huh?????
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Worked great, no problem importing Turbotax files
on May 3, 2025
Posted by: hbockoven
from Otho, IA
Verified Purchase:Yes
I bought last min due to Intuit Turbo Tax being buggy this year, could not update, could not download state files, and thus could not file. H&R Deluxe imported my turbo tax files and I was completely filed in 30 min. Turbo Tax was a total loss of money. It NEVER worked this year.H&R Deluxe did exactly what was needed with no problems. I will see you next year as I will NEVER use Intuit products again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Providing exceptional service is our top priority at H&R Block. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
H&R Bock software is user friendly and well crafted. I find it easy to use and believe it to be accurate and a good value for the money.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Timotax50
Verified Purchase:Yes
Very fast and easy completion of our joint tax return . Received refund in 8 days.
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Providing exceptional service is our top priority at H&R Block. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gea5
from NC
Verified Purchase:Yes
H&R Block Deluxe 2024 software is excellent - highly recommended.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Providing exceptional service is our top priority at H&R Block. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: EASY PRO TAXES
from ri
Verified Purchase:Yes
I HAVE BEEN USING THIS FOR YEARS - GREAT PRODUCT - EASY TO USE!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock