Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Pinkyt926
from Kingsport Tennessee
Verified Purchase:Yes
Bought your program and I was not able to e file due to no explanation bar for a voided form concerning healthcare.gov there should be a void box at the top of the form there is one on the paper copy you get in the mail.
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Johnn723
from Carolinas
Verified Purchase:Yes
Unclear how to file when a dependent dies. Difficulty doing an e-file with a decease dependent. My e-file was not successful and then it was unclear how to proceed.
Unclear how to report self-employment income reported on a 1099. The interview questions did not present themselves properly. I had to go back and undo all the 1099 self employment income.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jake69
from Wilson NC
Verified Purchase:Yes
Overall package performs its task. Instructions and handling of Royalties and Rents is below par. Very little guidance provided and takes several passes before getting it into the return correctly.
Pros: Easy to import documents, Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Program worked well for our needs and was easy to work through.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Quiz753
from DE
Verified Purchase:Yes
I'm pretty happy w the federal tax return. However, I don't understand why I have to go through all the rental screen to get to gas.
The state is very weak. I do all the individual stuff, like medical, because it is supposed to be brought over to the state. Doesn't happen.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Used H&R Block for the last few years and have been very pleased with the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LDS2025
from Wisconsin
Verified Purchase:Yes
This is my 3rd year using H&R Block Tax Software and I will continue using it going forward. The software takes me through the process step by step, makes it easy and economical to file and my Federsl and State returns were accepted and processed very quickly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Waggs
from Beaufort, SC
Verified Purchase:Yes
It’s all good, except adding one state cost as much as the entire delux pack.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock