Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Bright Path
from Maryland
Verified Purchase:Yes
I have used this software for many years, and I am very pleased with it, otherwise I wouldn't keep buying it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alinlamesa
Verified Purchase:Yes
Overall, the product meets my needs. The only issue I faced this year and last was downloading the STATE package. It appears there is a software bug that negatively impacts some MAC users. In both cases a simple call to the support number handled the issue.
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Example: Not New York
Verified Purchase:Yes
Example: The software helped me prepare my tax returns in a reasonable time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using this product for years and it's become blatantly clear that the State tax program is an afterthought that gets little to no love. For example, the MA state carryover losses must still be entered manually each year enough though they should be imported from the previous year's filings. This is something that is easy to forget and can be costly to the user. The language in the forms is vague and the help is not much help at all. It's as if the creators of this application have never used it themselves to see just how bad it is. In fact I over-payed MA taxes in 2023 because of the bad user interface and wording. Even the Federal form has dumb behavior that shows a disregard for good product development. For 2024, the error checking phase asked me to fill in a line if I itemized in 2023; again this is something it should know during the importing of the prior year's form. The purpose of computers and spreadsheets (which is more or less what this application is) is to make it easy to get accurate results. Crunching numbers should be easy. Yet year after year, the H&R tax software, especially the state form, doesn't deliver as it should.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Sids
from Missouri
Verified Purchase:Yes
the idea that I have to pay extra to get long term access to my software STINKS. I paid for my copy. I should not have to pay twice!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glennol
from COLORADO
Verified Purchase:Yes
Overall, very happy with my experience using the tax software. I've used the software for many, many years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
This software makes doing my taxes much easier. Some of the more difficult things, like factoring expenses, can be a bit challenging.
Pros: Fast
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: King66
Verified Purchase:Yes
I have used this software for many years and have found it to be excellent for tax preparation and submission.
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock