This tax software is easy to use and provides accurate results. Really simplified the process.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Mostly straight forward to use, definitely makes my tax prep easier with various investments. The download of investment data from broker is certainly helpful, but having to confirm every line item (there are over a hundred) is very time-consuming and pointless. There should be an overall accept option. It would also be nice if more investment firms were available to download. FYI, the address on the filing instruction sheet for state of Missouri has a different address than the form. Which is correct?
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to import documents
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 29, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Great economic approach to doing taxes. However, I usually encounter a question or two for which answers are inadequate, and I have to do additional research.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 29, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
There was a learning curve to correctly move forward w/o backtracking too often. Once I'd grown more familiar with the technique involved I/m convinced the next tax year to be signing in.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using this software for a couple of decades. A couple of bumps in the road over the years, but overall, it's been fairly easy to use, and I've never had a problem with the numbers.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 29, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Did not like how it would only install on one computer. Never had that situation before.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have use your tax program for years. The part about figuring estimates tax is troublesome.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.