I was not able to submit my tax return. It just refused to transmit. No error messages. Just kept coming back to statement saying no changes could be made after transmitting return.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought online a couple months ago and am pleased with the product.
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Accurate, convenient, and easy to navigate. We submitted our returns on time and the IRS and State accepted them immediately. We received our tax refund within 10 business days after we submitted our returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Easy and accurate. I've been using this program since the floppy days. Never an issue with the IRS
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Have used H&R block for over 20 years. Always easy and never any problems
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
It is good for the standard elements of a return but I expect that, since I am paying money for it.
It loses a star fom handling IRA distributions poorly - specifically Required Minimum Distributions and Qualified Charitable Distributions. For example: when you get to the RMD page it infers that you are already in the penalty period. I kept looking for a qood expanaltion and there was none. I had to go to Copilot AI to figure out what it was asking because I knew I had no penalty. QCDs are intermingled in there with the same amount of confusion.
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
We really love the H & R Block tax programs! We've been using this software for many years and have always found the program easy to install and easy to follow. While doing our taxes is never a fun job, the fact that H & R Block has made it simple is a blessing,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!