We've been relying upon your software for over 20 years without a hitch. I especially appreciate the inclusion of a Sched. C for my independent contractor business, as well as the free filing to IRS.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Installing was painful this year. Product failed to download and install state module. Had to contact support and they had to email me an installer.
The whole thing was very disappointing considering it’s the same product every year. You need to put some more effort into your development.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
works well, I thought some parts were unclear until I read the irs bulletin on the form
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using the software the last 8 or 10 years. Recently helped a friend with his taxes using a different software. Made me really appreciated the HRB software more
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Excellent, easy to follow program. Have been using it for years and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.