Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: CRG Tax Man
from Colorado
Verified Purchase:Yes
I have used your program for quite a few years now. All but one year went really smooth. I’m sure I will continue to use your product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jac39
Verified Purchase:Yes
This has been my go to tax program for many years, but it kind of failed me this year. The IRA section an the end was very confusing. section. I also have not received my refund yet from the IRS because it keeps asking me for. identity verification using ID.Me. It has been six weeks and have not received my refund from the federal. But I did receive the one from my state of Missouri.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: have none to be used here
from RI
Verified Purchase:Yes
I didn't find the new program informative enough and like I said upon leaving it don't think I will be buying it again due to all the different prices you have for it and then put it on sale at the very end because you're not selling it enough and this reminds me why I left you in the first place back when I used to go to your place of business to have my taxes done, kinda like fly by nigh outfit!
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Superfan
from Virginia Beach, VA
Verified Purchase:Yes
Very good. How do I transfer my 2024 program to my new computer?
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Aroo
from Minneapolis MN
Verified Purchase:Yes
Love the product, but very disappointed with the IRS support after it came back with a change. Based on the program, we answered correctly but IRS has a different opinion apparently.....
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use - provides great level of information
on April 24, 2025
Posted by: DRock2
from Delaware
Verified Purchase:Yes
The H&R Block software is easy to use and provides information to help you understand and complete your tax return accurately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rio Linda, CA
Verified Purchase:Yes
I’ve been using the product for many years and find it very easy to use and file.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am very satisfied by the ease of use of this software. Overall, a cost-effective app for tax filing.
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock