I had to resubmit my state return multiple times and was told with each rejection I hadn’t been charged. That wasn’t true and I have 4 separate charges for state filing on my credit card.
Very buggy software. . Chat Room personnel are poorly trained. Chat print is so small I needed a magnify glass to read the message. I would never use it again even though I was a customer for years. Very disappointed. VT state software is a joke.
Easy to use and accurate fed and state tax program. Have been using it for years and have no concerns/ complaints on it. It is a relief the company stands by the product if audited.