Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(131,445 Reviews)
Open Ratings Snapshot
Rating breakdown 131,445 reviews
5 Stars
87,493
4 Stars
24,251
3 Stars
8,534
2 Stars
4,503
1 Star
6,664
85%of customers recommend this product. 
(
42,272 out of 49,625
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4 out of 5
4
Software good; Chat not so
on May 12, 2021
Posted by: Mr Andy
from Massachusetts
Verified Purchase:Yes
Software is always working well. Chat advice was inconsistent and not prompt.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
State and Fed
on May 12, 2021
Posted by: Anonymous
from California
Verified Purchase:Yes
Software support is poorly trained and not knowledgeable. When you point out a problem in software you finally get someone that agrees and says they will kick it up to the next level. Try again with different people same result and you never hear back. Over 6 hours on the phone wasting my time. Never get answers.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disappointed year after year
on May 12, 2021
Posted by: Allycat123
from Florida
Verified Purchase:Yes
The software has glitches and provides little support
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not owning the software
on May 12, 2021
Posted by: Patrick Pinto
Verified Purchase:Yes
You are not buying the software anymore, you are renting it for a short time. If you need to file an amended return next year you will have to rent it again!
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Cost vs value out of balance
on May 12, 2021
Posted by: D Dogg
from Atlanta
Verified Purchase:Yes
Price is getting out of control. Will look at other options in 2022.
Pulling forward the previous years return no longer locks you into 1 vendor.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Federal Income Tax filing
on May 12, 2021
Posted by: Hutchinson
Verified Purchase:Yes
All was quick, easy to follow routing, and my filing was approved almost immediately.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Download problems
on May 12, 2021
Posted by: Jim Kar
from Sturgeon Bay, WI
Verified Purchase:Yes
Software worked great, but I had a lot of problems downloading my free state program. Had to call and was on hold a long time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy, peasy!
on May 12, 2021
Posted by: Anonymous
from Florida
Verified Purchase:Yes
It’s easy to use. I just wish you had more financial institutions in your list fir importing data.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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