Just does not work smoothly. "Going back" does not go back to the previous step, It gives you errors when you are at the final stage but when you fix it, it does not go away. It is also getting pricey too.
I have been using H&R Block software for years to prepare my taxes. I like that the platform walks you through with direct questions to help complete your tax forms. As someone with a full time job and side hustle (self-employed), it takes the intimidation factor out of doing my taxes.
A little problem with replacing the AGI to file my federal return electronically. After repeated attempts finally was able to work around the instructions to replace the incorrect software generated amount.
I have been using TAXCUT, now HRBlock tax program for over 20 years. It is a great time saver not have to re-enter all the data each time. Program is set to warn me about accuracy and content issues. I have found it generally easy to use and understand.