State program didn’t work right. Stated there was an omission that made no sense so could not file online and had to print and send in the mail. Only reason I got the software was to file online. Can print and send in the mail with out it.
The federal refund process was super easy and straight forward. Probably one of my best experiences. The state was sufficient, but definitely a lot less intuitive and intelligent. Some of the line numbers referenced by state in my 1040 seemed incorrect, and I felt like I was spending a lot more time making sure I was putting in the correct info.
I also don't like that they try to subtly get you to let them sell your information at the beginning.
Pros: Easy to prepare, Easy to import documents, Fast