I had significant problems in trying to fill out the partnership income as the software did not match the IRS K1 form in that the boxes on the form were not labeled the same in the software. This led to much confusion. I could not find on-line help for this problem anywhere and there is no direct phone number for assistance. Otherwise, no issues with the software.
Software is generally easy to follow and to enter data in a systematic process. (grade A+) As a large part of our income is from investments, I did not find it easy to determine how different investments affected our tax rates. Also when trying to compare filing a joint return with filing separately, I found it tediuous to assign different incomes according to who it belonged to. (grade D-)
This is a great program, I love it because once you start using it. Each year following as you continue to use it, it updates your info without hardly having to enter any info. The importing of financial documents is easy and the constant updates give a feeling of complete accuracy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
U.S. citizens should not have to pay to do their taxes, and companies like Intuit and HRBlock continue to lobby the conservative elected officials in Congress to allow this travesty so they can make money at taxpayer expense.
It's pretty easy to use, though if your needs are more complex, you may have to call support. However, that's not hard to do, and the support people are very nice.
Pros: Easy to prepare, Easy to import documents, Fast