Have used the product for years. Always provides me with what I need and makes it easy to file my tax returns. Gathering the information takes more time than actually filling in the forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The "carryover" of data from previous software is a great time saver when starting new returns. Excellent layout of questions and input boxes for tax information. Being able to access the worksheet pages behind the input screens are a great reference and helps users track how the final numbers were created. Although there is an extensive listing of sections available for input, the "take Me To" find feature makes it pretty easy to move or jump from one section to another. The "Accuracy Review" that lets the user know about oversights or errors and fix them before completing the return is an outstanding addition to the software. One weakness is lack of availability to talk with a software expert when questions arise about how certain information is presented in the software. On ocassion, the numbers do not "add up" properly when comparing information from different screens. The first level of personnel on the help line do not always know how to explain the differences and "escalate" the call to the next level. However, there is a disconnect at that point as I never hear back from the personnel in the next level.
The software is very efficient and took me through each step needed to input my tax information. The big benefit for me was the ability to directly download my investment data. What would have taken me hours to do manually was done in seconds.
Works fine but would be better if it compared current year’s results with previous years that are on my computer. Older versions of this software used to compare the last few years as check/quality control.
Easy to follow menus and questions make completing your tax return a breeze. If you use the product each year it will fill in your new return with previous year’s data enabling an update approach to completing your new return. Can’t beat the price for the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Nope. Very upset with ROTH IRA withdrawal interview designed in the software. It ducks and I could never figure out. It was taxing me for SAME YEAR ROTH IRA withdrawals for excess contribution. Total nonsense
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare