Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,938 Reviews)
Open Ratings Snapshot
Rating breakdown 130,938 reviews
5 Stars
87,187
4 Stars
24,138
3 Stars
8,488
2 Stars
4,483
1 Star
6,642
85%of customers recommend this product. 
(
41,966 out of 49,275
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy to use
on April 16, 2021
Posted by: Jamie10202929
from North Dakota
Verified Purchase:Yes
Easy to use and have used this program for 10 yrs now
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
????
on April 16, 2021
Posted by: Anonymous
from Boerne texas
Verified Purchase:Yes
Getting stared was a pain. What you needed to start was not easy to understand. Someof the questions were not really clear as to what was e
Wa ted.
to understand.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not intuitive and forget about phone support
on April 16, 2021
Posted by: Anonymous
from San Francsico
Verified Purchase:Yes
Product is not intuitive, not able to find even simple things, like save a copy to the hard drive. Phone support is terrible, waiting forever and then getting transferred to another person (another wait).
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Overall a good tax program.
on April 16, 2021
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Overall, the H&R Block software is pretty good. I've been using it for years. But this year I had trouble printing it from one of my computers. Nothing I did resolved the problem. I finally had to move everything to a different computer, where I was able to print out a return. Also, the e-filing didn't work - twice. So, I ended up mailing the return. Evidently, the IRS didn't agree with my entry of last years AGI. I tried changing it to what I have in my records, but they kept saying that was incorrect. Any attempt to find where to change it in the program was difficult. I tried the worksheet, but that didn't correct the problem.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Form 1040
on April 16, 2021
Posted by: Richard in Texas
Verified Purchase:Yes
Did the job, but had some quirks. Asked about child care credit from last year when last year's form was uploaded and no child care credit was claimed for last or current year. Then, after correcting this, it deleted the capital loss carry forward and produced an incorrect tax amount. Had to manually enter the capital loss carry forward amount even though it should have pulled it from last year's return. So, don't assume it does everything right.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block 2020 Tax Software
on April 16, 2021
Posted by: Anonymous
from Midlothian, Texas
Verified Purchase:Yes
The tax software is easy to use and very reliable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
speedy
on April 16, 2021
Posted by: mon cheri
from california
Verified Purchase:Yes
i like getting the confirmation that my returns were received
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Mostly good but missing forms and features
on April 16, 2021
Posted by: Ordinary Joe
from Arizona
Verified Purchase:Yes
If you have a "normal" tax return, Block works pretty well. The interview walks you through the data entry and fills in the forms appropriately. I ran into problems with auto import of investment data where it would add the same data twice which would cause over payment of taxes if you don't see it. For complex investment situations, like a limited partnership (schedule K), Block essentially says that you must read the IRS instructions and manually fill in some of the forms. Most people will not deal with this but is still is annoying. Another problem is that with the Arizona state return, it is missing some common forms, (like 352) which means you must mail a paper return instead of e-filing.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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