Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,938 Reviews)
Open Ratings Snapshot
Rating breakdown 130,938 reviews
5 Stars
87,187
4 Stars
24,138
3 Stars
8,488
2 Stars
4,483
1 Star
6,642
85%of customers recommend this product. 
(
41,966 out of 49,275
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
3 out of 5
3
Not as good as last year's version
on April 15, 2021
Posted by: Alan from ArlingtonVA
Verified Purchase:Yes
This years edition didn't seem as intuitive as previous years. It contained at least one bug at the very end. It did not fill in my 2019 AGI from the previous form, and it was very difficult to figure out how to manually correct the entry from zero to the amount I wanted. The instructions were vague and the area that had to be highlighted was extremely small--the whole box should have been able to be highlighted.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistency and reliability
on April 15, 2021
Posted by: Tim Brown
Verified Purchase:Yes
I've used H&R Block tax software since 2005. I've looked at other software and never saw a reason to change. It is always accurate, easy and consistent.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HRB review
on April 15, 2021
Posted by: PhilB230
Verified Purchase:Yes
Easy to use and affordable for "do it yourselfers"!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Why not H &R Block?
on April 15, 2021
Posted by: Anonymous
from North Andover, MA
Verified Purchase:Yes
I've been with them for years and its worked out well for me.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not as happy this year
on April 15, 2021
Posted by: Anonymous106
from Maryland
Verified Purchase:Yes
It was way more confusing this year than has been in the past, specifically with respect to the State portion, when asking how much I paid last year. I auto populated with the difference between what the state took in and what I had to pay out of pocket (giving me the latter number), but I wasn’t sure if that was really the correct value.
It also said my risk was slightly elevated (or something along those lines) for an audit, and it gave me a whole bunch of general reasons, only one of which was specific to me. If you are going to give this feature, it would really help if it’s specific to the individual.
There are a couple other issues I had, but these were my two main ones.
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have used this softwear for years
on April 15, 2021
Posted by: Vagrl540
from Virginia
Verified Purchase:Yes
I have used this softwear for years and have never had any issues. Its easy to follow. I think I trust it more because its from a tax firm. There was 1 hiccup this year with an update that drastically changed my return, but all tax softwear had this same issue. I'm just glad I didnt file too early.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Two problems this year
on April 15, 2021
Posted by: Walt Woerheide
from Philadelphia, PA
Verified Purchase:Yes
I have used this for several years and really liked it, but had two problems this year. First, I had bought some bonds and paid accrued interest. The interest payments on the bonds were in 2021, so my interest payment offset exceeded my interest income. The software designated this as an error that had to be fixed. I had to reduce my payment amount to get rid of the error. Second, on my state return, I could not find a location to enter payments I made directly to the state treasury.
Pros: Easy to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Data entry
on April 15, 2021
Posted by: Anonymous
Verified Purchase:Yes
It uses data from prior year to make the current year’s data entry quicker.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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