Information was not able to be imported over from what was completed online, accounts did not link up. Refund amounts were lower than what was given to me when completing free online software but upgrade was needed due to Savers Credit that I was not allowed to file without having.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Excellent software which makes completing one's taxes as painless as possible. Very robust help and the tax review ensures errors are minimized. I was a user of another software for years, but so glad I switched.
H&R block software is invaluable to me. It is easy to complete my taxes in one sitting and I am confident that my taxes are done accurately. Communications on the process is great.