The processing of my return. There should have a n
on April 11, 2021
Posted by: Alzata
from Sunrise, FL
Verified Purchase:Yes
I like that my return from last year was down loader with the forms used last year. In processing this year’s return, I needed another form and the uploading took some time.
A good tax prep product. I have used it for many years. The only complaint I had this year was that I was unable to access the help line the one time that I tried. Was told that “server busy”
Straight forward and easy to use, especially from year to year because the program remembers a lot of data that does not have to be re-entered each year.
We've always had a good experience with H&R's tax preparation software. We've used it for about thirteen years now. Full disclosure: Our taxes are pretty basic, but we've used it in the past for more complex filings.
The software will not make connections for updates. After going to your website for update, the state software can’t be utilized even after going to the website after making update. Not very happy with the quality of the software in comparison to my co-workers use of Turbo tax which she had no issues.