Navigation in the review phase is still a bit confusing and difficult. I mail my state return because your e-file fee is unreasonably high - please reduce!
I have been using this software for several years to do my taxes. I had a few questions in past years and the help line cleared up my issues. I cannot vouch for it for extremely complicated returns which are probably best left to the professionals but, for people like me, with pretty standard needs, it is an excellent choice. I cannot give it 5 stars because I haven't needed to use all of the features available and, as such, I do not feel competent.
Pros: Easy to prepare, Easy to import documents, Fast
Did my State and Federal Taxes and was told that the State Form was complete. However, after sending the Tax Forms to both State and Fed. I discovered that on the state form 511-A Line 6 had not been completed. Line 6 is for qualified additlional income such as IRA's. The line max amount cannot exceed $10,000.