The software works well, but it didn't initially recommend that I should use the itemized deductions approach for state taxes even though I had itemized for our federal tax return.
Have used for years and continues to be speedy and efficient way to file to Fed and those states that have income taxes, e.g. Illinois...not Florida.;-)
Had always worked before - this year the worst ever - NONE of the downloads would load properly and I had to spend HOURS getting via a back door so I could do my taxes.
Love using the program, but don't like that it no longer includes the disc. Had to try several times to download, and don't have the disc to load onto a new computer if I need to.