You must download the program / App to get a decent results. The streaming version sucks and you you can not undo anything without deleting the whole account . I have used this software for 10 years and they have totally screwed it up this year.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I usually do taxes for my family and friends every year. For the past 5 years I've used H&R Block Deluxe with no problems. It's very user-friendly and I've gotten nothing but good results. I will continue to use this product in the years to come. Can't ask for any better product to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software was not very compatible with my MacBook Pro. Once I downloaded new Operating System, it eventually worked. It was difficult though. The H&R Block Help Desk was very good.
Terrible glitchy software. Said it e-filed to IRS, yet IRS has no record. Had to snail mail taxes & manually enter state info directly to the state, due to frustrating submission errors with this crap product. Never again!
Cons: Time consuming, Hard to prepare, Hard to import documents
Software is easy to download and use. Helpful guided questions saves time researching forms and performs most calculations. Great tool for most tax filers.