Not easy to use. Inconsistent performance between state versions. No ability to remove non-primary submitter from the return. 5498-SA form has no questionnaire, have to calculate and enter manually every single year - this is unacceptable. Was on the phone with support for 1.5 hours, then "transferred", and then disconnected after another hour of waiting.
I have been quite happy with H&R Block tax software for the past three years. Although I only used paper and electronic fillable forms prior, so I can't compare it to competing products.
I've been using H&R Block for my taxes for years. Being able to import the previous year's return saves me a lot of work. Electronic filing couldn't be easier. The software is easy to use and hasn't let me down yet.
Pros: Easy to prepare, Easy to import documents, Fast
To much confusion, things unclear, gotchas. I have 10 + years experience and can get it done, but others need help a dozen times to complete fed & state taxes. Really no excuse in 2021.
I've used H&R Block income tax software for over 10 years now, and it has made submitting my tax returns each year MUCH more painless! It couldn't be, I don't think, much more user-friendly.
I file 5 tax returns every year with the Deluxe program. One for each member of our family. This program allows 5 free e-file downloads which is easy for me. I have been using it for the past 12 years without any issues. Highly recommend!!!!