I have been a user for 7 yrs. I process both my wifes and I along with my mother. For two years after retirment I also had business expenses. Bottom line is everything turned out fine year after year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Worst online support, could never speak to anyone...tried many times. Have used hr for years, but not now. Too many online mrssages and questions to direct you to representstive, never tslked to anyone, then cut you off. Terrible support. In the past, i was,very pleased, would have not switched. Something changed, gotten wose
Have used this software for over 9 years. Interfaces efficiently w/ IRS after returning is complete. Does a final check for any errors that may result in more audit probability.