Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,726 Reviews)
Rating breakdown 130,726 reviews
5 Stars
87,076
4 Stars
24,092
3 Stars
8,459
2 Stars
4,468
1 Star
6,631
85%of customers recommend this product.
(
41,842 out of
49,125)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Fellow Taxpayer
Verified Purchase:Yes
So logical and easy to follow. Covers even unusual situations, without getting bogged down in details.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Bnelson1300
from East Idaho
Verified Purchase:Yes
Easy to use. Has worked great for me for several years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Don't run into trouble, Block not prepared to help
on March 28, 2021
Posted by: Anonymous
from RI
Verified Purchase:Yes
I have used H&R Block Software for many years. This is the first year that I had a question and called the help desk. The responder sounded like they were learning right along with me and was poorly trained. I was not happy with the answer and requested the question to be brought to a higher level. It was promoted to a higher level and I was promised a call back within 24-48 hours. That 1 to 2 day estimate turned into 5 days. That responder gave me the same impression that they were poorly trained and not prepared to go the extra mile to get me an answer. Again an additional disappointment. It is like they are only checking boxes.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Solway MN
Verified Purchase:Yes
I've used this software for a few years now. It's pretty user friendly, but I noticed this year it was a bit confusing. Then we had to do an amended return and I got totally lost. I'm not even sure my State got filed. Some improvements could be made in the interview process and in the completion of amended returns.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boerne TX
Verified Purchase:Yes
Downloaded well. Updates were timely and downloaded quickly. Easy to use with accurate results.
Written by a customer while visiting HRBlock
Posted by: Bhbr
Verified Purchase:Yes
Easy to use,easy to file.have used several years now
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NaUser
from NJ
Verified Purchase:Yes
Easy to follow direction. Great price, this is my 2nd year I used it
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: EPJohn
from Illinois
Verified Purchase:Yes
I've used H&R Block tax software for many years, and have never been disappointed. I know there are alternatives, yet this software is complete and works great. Like most people our family's taxes are fairly simple, yet even when there is a change such as the sale of a home, stock sale, childcare, working out of your home state, or retirement change it walks you through the required information and completes your taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock