I found the software relatively easy to use but found it difficult to determine which software to use. for example the last few years I didnt have enough deductions to offset the standard deductions. That said I knew I didnt have it enough this year but had to go through the list before the software would use the standard deduction. Why not have an option up front.
Works pretty well, I like that this edition goes to the brokers to get my investment information
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
The Federal worked great
on July 27, 2020
Posted by: Bill 44
from Clinton NY
I bought this product and completed my federal tax return with no problem. The problem was with my state tax return. The deluxe included the state return that didn’t work. So I had to do a hard copy return.
I have used it for several years. But, each year the software never recognizes anything from last year even though it is all stored on the same computer using their software to store it. So all the data from the year before (totals, names, repeat deductions, etc.) are not recognized. The software is cumbersome and not intuitive. I don't like being on a merry-go-round when it comes to software.
Very easy to install and use. Helps save time by carrying over prior year info if purchased the prior tax season. Just make sure you write down your AGI value in your records, or you won't be able to file.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Doent run on Win7
on August 7, 2020
Posted by: bdavis11
Continually wanted to print return in pdf, but could never find how to do it without going to the final step of filing. I wanted a paper copy so I could check it as I progressed. Continue to be upset that it hasn't run on Win7 for the last 4 years or so.
For most taxpayers, it's pretty easy. however, it offers poor support for railroad retirees. The forms and info are in there, but you have to search for it.
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
Don't efile. Use paper!
on August 13, 2020
Posted by: TC Creek
from Polk County Or-e-gun
I don't trust the efile. I thought I completed my federal tax before the July deadline. Went to IRS to check status. No record. Tried to contact support. 45 minute wait. My phone and internet connection won't last that long. The tax software suggested an efile. Apparently that didn't work. No problem for years when I filed paper. Don't trust the netherworld of the internet.