H&R Block software is well organized and provides a running status of federal and state tax liability. I have used it for many years and have been extremely satisfied.
Audit help and future tax planning are great benefits, but the ease of use makes H&R Block well worth the money. Navigate from one area to another, import items from the previous year, and see just what needs to be filled-in with information or see the whole form, if desired. It is all very user friendly.
Mine was a great experience but my Sister And her Husband e-filed their Federal and State. The federal was rejected along with the state. Once the error was corrected and the federal was accepted by the IRS she proceeded to refile the state which she had already paid for but the software asked her to pay again. This is not acceptable.
Does the job and is more reasonably-priced than the competitors' products for those not qualifying for free tax service. Presented in a user-friendly way for those without extensive tax law background, while allowing for view of underlying forms for those who would like that capacity. The upload and carry-over aspects are appreciated and enable users to avoid data entry errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents