Overall the software is excellent. I have used it for many years. It would be appreciated if you could provide better explanations for how to include foreign income, especially government pensions and old age support, pensions and IRA equivalents. Also better counseling on the reporting of capital 1099-b sales particularly on coding.
I've had a lot of years of experience with this tax software. Most of the time it has been exceptional. The 2019 federal and state software I bought was somehow flawed. I could not update and download my paid for state tax form despite many attempts to do so. Finally I had to go to my state's tax website and if fill out the forms by hand online. HR Block's FAQ section was not useful in trying to figure out what my problem was. In the future I may just go and buy the Federal tax software with e-filing. And go to my state's tax revenue site to work on the forms there.
Love the minimalist wizard-like take on H&R Block tax software. It's an accurate, "always works" program that prevents you from making mistakes. I'm sure I've saved tons with it.
I've been using the H&R Block tax programs for years. I enjoy the ease of use, the ability to click on a specific help topic, the quiz to see if you qualify for something, finding out things you are qualified for but never knew, the accuracy check at the end, etc.
This version may be good for some people but even is so well developed, has many unnecessary features and should be simplified as well reduce the end-user cost
All persons who actually lives in areas or who are forced to work out of the living state in the USA, should not need to pay full price for a second state Tax Return
Fix both issues, and you will have the perfect Tax Return solution for the average USA citizen.