This year’s version is not nearly as easy to use as last year. Certain entries have no explanation and it is hard to determine the appropriate number to use. A major mistake was made by the program that will result in the need to file an amended return.
Pain the butt installing on a nrw computer. After wasting hours was able to finally get it to install through a trail cd. Should have been straightforward for a already purchased software
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Use It Every Year
on July 15, 2020
Posted by: SQUIRREL112
from LAS VEGAS. NV
The software makes it easier to figure and file our tax returns. This year I purchased early (03/2019), I got an activation code. I was supposed to get an email with a link to download the software when it was released, but did not. I tried various sites to download, but the code was invalid. I called Customer Service, but I gave up after being on hold for over 40 minutes. I finally just purchased the software again.
The installation from disc locked up on two different computers. I had to download a version and use it. Importing from Turbo Tax didn't seem to provide much if any information. I basically started from scratch. 8 hours later, my taxes were done. A couple of screens had boxes pre-checked and didn't explain why. If I unchecked them, the program would tell me that they needed to be checked, but the section didn't apply to me. So blank forms were generated as part of my return. Finger crossed that these odd forms don't trigger an audit. I'm not impressed. I'll go back to Turbo Tax next year.
Cons: Time consuming, Hard to prepare, Hard to import documents
Much better than Dumbo Dax, I mean Turbo Tax. That other outfit had me paying over $1300 in state tax, when I was really due a $186 refund. Plus Dumbo Dax didn’t give me a way to find last year’s AGI (fortunately) so that I could file my taxes..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Federal is ok, state e-file is extra. And you can not e-file certain state if you are non-resident or part year resident and and it's nowhere in the description of the software and only find it out when you are trying to e-file. Definitely will not use it anymore and not recommend to others.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
great product
on July 15, 2020
Posted by: KENNY11
from NAPERVILLE,IL
I have been using the software for the past five years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast