Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,691 Reviews)
Rating breakdown 130,691 reviews
5 Stars
87,059
4 Stars
24,084
3 Stars
8,454
2 Stars
4,466
1 Star
6,628
85%of customers recommend this product.
(
41,825 out of
49,104)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
3
I remember when it was the best . . . .
on July 15, 2020
Posted by: alldonewithHRB
from RI
I have been using H&R Block for decades . . . but this could be the end . . .
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow
on July 15, 2020
Posted by: LadyJSS
from Anderson SC
I downloaded this software yesterday because I forgot about the tax deadlines! It was easy to do as I downloaded my W2 as a pdf! Everything else was a piece of cake!
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Gets the job done
on July 15, 2020
Posted by: Khjushin
from Dallas, Texas
Good software with generally good explanations. Would appreciate more direction on errors and confirmation piece at the end. Importing from a prior year done outside H&R Block software does not work. Everything must be re-entered. Finally, better information around why my prior year AGI was “incorrect” would have saved me a lot of time and frustration. Hint: if you filed late in a prior year, you input zero as your AGI
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Audrone
from Chicago, IL
Verified Purchase:Yes
The program needs to state upfront that the Job Expense deduction applies only to Qualified performing artist expenses, Fee-basis state or local government official expenses, National Guard or military reserve travel expenses, and/or Disability-related expenses. I had entered my unreimbursed job-related expenses during the Job Expense deduction interview and upon finishing found out that I did not meet the above criteria. Maddening! The program also needs to explain where to enter dividends received from a foreign stock and where to enter the tax paid to the foreign country for individuals who are not expats. I was only able to find the answer on "another tax program" website. The introduction to the "miscellaneous credits" interview does not list "water heater" in its list of residential improvements (just roofing, insulation, windows, fuel cell project(!)). I had to click on the What Qualifies link to learn I get credit for having installed a new water heater.
Pros: Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on July 15, 2020
Posted by: tripp123
from Oviedo, FL
I have been using H&R software to do my taxes for years, and I am very satisfied with its performance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
2019 Surprise
on July 15, 2020
Posted by: fishdog
from seattle, wa
Working through was fairly easy BUT while working through the forms the amount that shows for tax due in the corner reflected an amount with brackets around it which normally indicates a negative amount but when I got to the end of the process I found that it was an amount due not a refund!
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good but could be more user friendly
on July 15, 2020
Posted by: Brushboy
from Alabama
I've used H&R Block software for over 5 years. I would recommend it to anyone. The program does a good job of walking the user through completing a return. There are two improvements that the Developer could do to make the product more user friendly: First, to ALWAYS show where a number comes from. Often your only choice is to override, which eliminates your opportunity to E-File. Generally this occurs because a number is computed ... well I then I want to know how this is done. This would be a big help. Second, when I chose to look at a form many times I want to see the form as it will be filed. I can only see it in this format when I print. Why not show me the form on the screen?
Other than those two things which have irritated me for years, I recommend the program.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent with one caveat.
on July 15, 2020
Posted by: ScottH1234
from Venice, FL
All around great. One problem: It was difficult for me to navigate the 1099-B entries. Part of that was the newness of it, the Fidelity form and the software. If you could make that better, it would be appreciated. Otherwise, it was great as always.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock