Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,691 Reviews)
Rating breakdown 130,691 reviews
5 Stars
87,059
4 Stars
24,084
3 Stars
8,454
2 Stars
4,466
1 Star
6,628
85%of customers recommend this product.
(
41,825 out of
49,104)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: Banny
from Philadelphia, PA
Verified Purchase:Yes
Product worked good for both federal and state. Efile was pretty painless. Had my confirmations within hours!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: gc5531
Verified Purchase:Yes
Have been using H&R Block for several years with good experience. However this year 2019 version missed the automatically software updating. Hope it will be restored back to previous years auto software updating.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pete1960
from New York
Verified Purchase:Yes
H&R Block Deluxe software is a great tax software. The program guide you step by step until you finish. You do not need to know anything about taxes. Been using it every year for over ten years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Need more explanation for attaching PDFs
on July 14, 2020
Posted by: LolaK
from Milwaukee WI
Overall I think the program is good. I had some strange surprises at the end of the program for the state of Wisconsin because I had salt limitations the previous year so my WI refund wasn’t taxable - but I didn’t find that out until Accuracy Review at the end of the program. This should be addressed when you are discussing your tax refund as income at the beginning. Also, I needed to attach a PDF for my WI Historic Tax Credit - the program doesn’t tell you it will allow you to attach during you e-filing, so I was frantically searching for how to attach a PDF - with little help from the Search engine. When you type your search it automatically shows “how to attach PDF” but it doesn’t tell you that you will be allowed to do this while you are e-filing! Also really bizarre - I didn’t know that the WI HIstoric Tax Credit was a business credit so I had a heck of a time tracking it down - When I tried to search for the forms I couldn’t find either Wisconsin Form “Schedule HR” or “Schedule CR”. They then magically appeared after I tracked through the program and discovered the credit on my own. Also, I would expect more help hours available for software support in the week before filing deadline. When I did call for help first thing this morning - 7:10 am, I was told “due to unusually high call volume we can not accept your call at this time.” This is lame to say the least!!!
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: grannie frannie
Verified Purchase:Yes
excellent - easy to use and much cheaper than an accountant
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mesa Az
Verified Purchase:Yes
Easy to use and navigate although the survey isn’t so easy
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
H & R verses Turbo Tax (Intuit)
on July 14, 2020
Posted by: robert522
from FL
1st time using H and R block Software. Although sufficient, they required attention to several details that were stated as be incorrect and would not proceed to the filing until it was falsely corrected. For example, 1099 interest was correctly showing on my 1099 as 0.02. The software refused to accept this and would not let me proceed until I entered $1. They also had issues with the payer (as paid by brokerage companies) of interest and dividends. They wanted the adjusted gross income for 2018. This may be a new authentication requirement for the IRS, but was another hurdle that I had not had with Turbo tax. Lastly, Turbo Tax would ask specific probing questions throughout the entry process to gain additional deductions. H and R block simply had a questionnaire form, but did not delve deeper into possible additional deductions. I believe we will return to Turbo Tax next year.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: FL SKiP59
Verified Purchase:Yes
This software has numerous self help guides for all levels of experience. I love the automatic population of historic information as well as the links to online databases for various financial institutions. I also appreciate the verification steps just before submission. And having the audit aid guarantee gives me confidence to submit without worry... for the past ten years at least! Thanks H&R.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock