Very disappointing. I have to file two state returns and it is a nightmare, the program is failing. Nothing complicated about my situation. An hour on the phone with the help desk did not resolve the issue - not good.
easy to follow questions for each section. or you can go directly to the forms and fill them in. excellent double check process to make sure you filled in all the needed items. Really like the accuracy check at the end to eliminate any errors in input.
Easily imported income, investment and 1099 information. A great time saver and improves accuracy.
Will be using next year. Also don't forget the HR guarantee to help you with an audit if it happens.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Confusing in some ways,
on July 14, 2020
Posted by: Lillie70
from North Carolina
I bought this product because TurboTax was not available.
You can actually do your taxes on your own without having a tax degree , it’s not overwhelming, the rules and laws are built in. The software takes the scariness away!
Takes ages to get through the interview. Filling out a 1040 manually is actually much faster. The only reason I use this software at all is that I sometimes have complicated circumstances like self employment. The interview could be much more streamlined. Don't ask me about my property taxes 2 or more times, for instance. There's a lot of duplication in the interview.
The ease and simplicity is fantastic. I I have used it since 2015 and will continue to use in the future
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Disappointed
on July 14, 2020
Posted by: fruppel
from Kentucky
I never realized it before, but I cannot find anywhere how my taxes were calculated. I check myself for errors regularly, but if I don't know how the package calculated my taxes, how can I double check that calculation?
Mediocre UI for federal return. H&R product did not support DE non-resident filing but did not provide this info until after I purchased the state return. Will be disputing this charge with my credit card company.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare