Ease of use and to follow input of data/information...maybe include option for access to a tax consultant in fee or clearly show options for a reasonable fee.....
I found H&R tax software easy to use. I have been using it for a while and that makes it even easier because it imports my data from previous years. My tax situation is pretty simple so I don’t have experience with complicated returns.
Pros: Easy to prepare, Easy to import documents, Fast
The more you use it the easier it becomes. Importing previous years’ information is quick and seamless plus it can import from non-H&R Block programs such as Quicken and other tax prep programs. The interview process moves along easily and includes hints and suggestions. I hate doing taxes but this makes it fairly simple.
Pros: Easy to prepare, Easy to import documents, Fast