Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,679 Reviews)
Rating breakdown 130,679 reviews
5 Stars
87,054
4 Stars
24,082
3 Stars
8,452
2 Stars
4,465
1 Star
6,626
85%of customers recommend this product.
(
41,818 out of
49,095)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
1
assumes you know what to do
on July 7, 2020
Posted by: jackie275678
from NY NY
I am trying to resubmit the state form and I cannot find out how...Do I really have to pay again? Support is non-existent.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Good -- But Can Be Made Even Better!
on July 7, 2020
Posted by: MP500
from Near Seattle, WA
The program works pretty well, but it does not give the right instructions for mailing an extension to the IRS. It just gives the instructions for mailing a tax return to the IRS. There is a different zip code for filing extensions. Couldn't find a way to print a single page of the return without printing the whole 1040. It would be great to have a feature to make it easier for blind people to sign their returns by way of a signature anywhere on the screen. It is hard for them to line-up a signature on the form. Other features for the blind would be good to have -- like complete audio interaction instead of screen, mouse, and keyboard. Mom used to prepare taxes as a tax consultant for decades but is now going blind.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
It's great for preparing relatives taxes.
on July 7, 2020
Posted by: Buffy40
from Houston, Texas
I have used this program for several years and I find it easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Perfect!
on July 7, 2020
Posted by: Bruce A G
from Gaithersburg, MD
Taxes filed today, and to this point all is perfect.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Garbage!
on July 7, 2020
Posted by: Al18
from Houston, TX
I've been using H&R Block programs for 20 years, This was a mess! Not like prior years.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Very frustrating software. Will not use for 2020
on July 7, 2020
Posted by: Trevor R
from Atlanta, GA
Caution to users filing in multiple states. The software requires a separate package download for each state’s tax return. Additionally, there is next to no guidance or understanding of where you are in the tax return process, what to do if you have questions, or even if your return was filed correctly. I have zero confidence this return was done correctly and I will be using another product going forward.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Customer service impossible to reach
on July 7, 2020
Posted by: Patricia275
from Boston
I’ve used this software for years. This time, The software required an update after I entered my credit card information to file. My credit card alerted me that I was charged twice within 2 minutes. Customer service impossible to reach, I’ve been on hold for 1 hour and waiting to chat online with a representative for 1 hour . I can only imagine how awful it would be if I had a tax question. Don’t recommend.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Midland, MI
Verified Purchase:Yes
It's so easy to use! It leads you step by step from beginning to end and has answers to any question you might have. I'll continue to use it as long as I am able.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock