Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,679 Reviews)
Open Ratings Snapshot
Rating breakdown 130,679 reviews
5 Stars
87,054
4 Stars
24,082
3 Stars
8,452
2 Stars
4,465
1 Star
6,626
85%of customers recommend this product. 
(
41,818 out of 49,095
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Just Right!
on July 6, 2020
Posted by: ShareBear1013
from California
This application did everything I needed, and I fell confident that H&R has my back if I get audited. But I am more confident that I more likely will not be audited. I really like their check for possible problems and the chance to fix the issues. It’s a very easy app, too!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Pretty good
on July 6, 2020
Posted by: NLJJ
Verified Purchase:Yes
Not bad software, will work for most situations. But if your return is complex, it will only go so far.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Going back to turbotax next year
on July 6, 2020
Posted by: tt1070
from NJ
Verified Purchase:Yes
harder to use than turbo tax. Didn't like the software and how it looked. Getting help with understanding was confusing
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not a great option if you're a non-resident
on July 6, 2020
Posted by: Jwen
from Nairobi, Kenya
Verified Purchase:Yes
Very buggy. At times I would get a message that would pop up and wouldn't go away until I rebooted the program. I strongly believe there are are some errors in the Form 2555 which would have cost me money, and likely did last year when I used this program. An additional big irritation was that I started the 2555 Form checking the Bona Fide residence test, then when I decided to switch to Physical Presence test, it retained one line on the Bona Fide form which I could not delete--it then flagged it in the error check, and the only way to complete my return was to delete the Form 2555 completely and start from the beginning. The program did not succeed to import data from my financial institution, so lots of handwork.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
IRS calculation form quite difficult
on July 7, 2020
Posted by: Reviewer AA
from California
Verified Purchase:Yes
The underpayment calculation form was quite difficult to follow and it did not follow the software ease and layout used throughout; it seems that this portion was thrown in last minute into the software. I even clicked 'have IRS calculate for me and bill me' to avoid this part and the software kept taking me back to complete form.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Multiple state income issues
on July 7, 2020
Posted by: KBriand
from Massachusetts
Verified Purchase:Yes
It isn’t worth the trouble if you live/work in different states!
It doubles income from your W2 if taxes have been withheld from two states, very strange. There is a question asking if this has happened that allows you to fix the error the software made but when you do that it is considered some sort of problem that prevents you from filing your returns electronically.
I’ve used this software (and it’s predecessor) for more than ten years but I’ll be getting a different one next year.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Some what disappointed.
on July 7, 2020
Posted by: JCOX
from Deltona FL
Verified Purchase:Yes
Software is okay but I still ended up having file a hard copy of my taxes. Even when I refiled after getting my 2018 AGI from this IRS. I understand why was rejected the 1st time but not after I made the correction as I was instructed to do. I hope that next year this does not happen again.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Get The Tax Code Down to a Post Card
on July 7, 2020
Posted by: jimbobed
from South GA
Verified Purchase:Yes
Still wonky, but useful. (More useless information because the form requires it)
Cons: Time consuming
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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