Have been using H&R software for 10+ years, and find it nearly flawless, and improves year to year. Given it is usually better priced over the competition, it will remain my go-to tax software. Have never had a problem, and great in-depth input fields. Would score 5 stars if some of the "i" information explanation pop-ups were improved with more robust explanations, particularly those related to home-business, home office depreciation, and similar, with guidance on making choices; e.g., choice between safe harbour home office versus claiming itemized home office pros and cons. That would be perfection.
I've been using HRB for more than 10 years. They called it taxcut back then. I believe in the product so much that I place my order in December every year.
Started my taxes on a Friday and was able to finished them in just 2-3 hours. The next day got messages that both my State and Federal taxes were accepted. Glade this is over.
Regards, Chad
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
Lowest price is not the best bargain
on May 26, 2020
Posted by: Lost my stimulus
from Lake Ridge, VA
I bought the software to be able to e-file and it was less expensive than competitors. I finished my taxes and I was not able to download to the server but I was able to print, so customer service returned my money.
This cost me an estimated $2,000 in stimulus money. I retired in the end of 2018 so my income went way down in 2019. It has been over six weeks and the 2019 return was not processed so they based my stimulus check on my higher 2018 income.
I’ve been using H&R Block for a few years. It’s very user friendly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful product
on May 26, 2020
Posted by: Dental person
from Utah
I like the product. My wish is that when taxes need to be filed in more than one state that a price break would be offered for additional states. More helpful information with the new forms needed for family trusts would be helpful. I had to fudge factor myself through this experience this year. Many of us have multiple but simple events and the product needs to address the multiple issues not tell us to purchase more expert information from their company.
The Wisconsin tax module INCORRECTLY calculates the Credit for Taxes Paid to Other States on Schedule OS. This error was apparent but not obvious as to the cause. I spent hours researching it and that is not why I bought tax software