Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,630 Reviews)
Rating breakdown 130,630 reviews
5 Stars
87,031
4 Stars
24,070
3 Stars
8,443
2 Stars
4,462
1 Star
6,624
85%of customers recommend this product.
(
41,791 out of
49,059)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: IGMetal
from Flint, MI
Verified Purchase:Yes
Easy to use, answered all my questions and it is nice to have backup
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
This Year Block Disappointed Me
on May 21, 2020
Posted by: Diogenes74
from North Carolina
I've used Block for a long time, lots of years, and I've liked it. But this version put up my 2018 AGI incorrectly and the IRS refused my return until I struggled with the IRS site to get the correct ASI and redid the return. 2 stars for this year, 4 stars for the last 20.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MARK Beau
from Chicago area
Verified Purchase:Yes
Step by step process makes it easy to complete your taxes on your own.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Software Easy to use - Updates difficult to upload
on May 21, 2020
Posted by: Anonymous
from Tennessee
Easy to input data. Second time to use this product.
HR Block needs to either give better instructions to obtain updates or fix the software.
Was never able to update the program (kept saying firewall, etc. issue). I reloaded program on another computer and it updated upon reload. Was about to reload the program and "re-input all data" when I decided to try to start the program using the "software provided shortcut" on my desktop. "SHAZAM!" - it came up and asked if I wanted to update and it made the system update.
Problem - I was opening the program using the "saved file in "My Documents". Doing that it is easy to do all the inputs, etc. to complete your form...but there is no way it will let you update or file the return. THIS NEEDS TO BE FIXED.
HR Block needs to either give better instructions to obtain updates or fix the software.
Was never able to update the program (kept saying firewall, etc. issue). I reloaded program on another computer and it updated upon reload. Was about to reload the program and "re-input all data" when I decided to try to start the program using the "software provided shortcut" on my desktop. "SHAZAM!" - it came up and asked if I wanted to update and it made the system update.
Problem - I was opening the program using the "saved file in "My Documents". Doing that it is easy to do all the inputs, etc. to complete your form...but there is no way it will let you update or file the return. THIS NEEDS TO BE FIXED.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Software Easy to use - Updates difficult to upload
on May 21, 2020
Posted by: Anonymous
from Tennessee
Easy to input data. Second time to use this product.
HR Block needs to either give better instructions to obtain updates or fix the software.
Was never able to update the program (kept saying firewall, etc. issue). I reloaded program on another computer and it updated upon reload. Was about to reload the program and "re-input all data" when I decided to try to start the program using the "software provided shortcut" on my desktop. "SHAZAM!" - it came up and asked if I wanted to update and it made the system update.
Problem - I was opening the program using the "saved file in "My Documents". Doing that it is easy to do all the inputs, etc. to complete your form...but there is no way it will let you update or file the return. THIS NEEDS TO BE FIXED.
HR Block needs to either give better instructions to obtain updates or fix the software.
Was never able to update the program (kept saying firewall, etc. issue). I reloaded program on another computer and it updated upon reload. Was about to reload the program and "re-input all data" when I decided to try to start the program using the "software provided shortcut" on my desktop. "SHAZAM!" - it came up and asked if I wanted to update and it made the system update.
Problem - I was opening the program using the "saved file in "My Documents". Doing that it is easy to do all the inputs, etc. to complete your form...but there is no way it will let you update or file the return. THIS NEEDS TO BE FIXED.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Difficult to use software and help online costs mo
on May 21, 2020
Posted by: Cliff Clark
from Colorado
Verified Purchase:Yes
Too hard to make changes in return after you do initial preparation
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Alan666
from Hawaii
Verified Purchase:Yes
Love H&R Block tax programs and have used them for nearly 10 years. Easy to use and handles all the basic tax concerns. To be honest, my tax return is pretty vanilla but it's still very reassuring to know that all boxes are checked when submitting my tax returns!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ignatz1
from SF Bay Area
Verified Purchase:Yes
Easy, straightforward. Been using this wonderful product for years.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock