When your early March update functionally breaks the product and doesn't allow you to even open the return, you fix it immediately, not tell your customers to wait for an update two weeks away. Also was unable to file the return for awhile, it makes me wonder about quality control and testing prior to release. It's really slipped this year.
I have been using this product for over 20 years and it has always been trustworthy and stably to its filers and most important it is acceptable to the IRS without being flagged as problematic
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
good as always
on May 9, 2020
Posted by: coachg1959
from Braintree
I always buy it early and get started as soon as it comes out. I gather all the information it ask for and before you know it I am done! If I want to go back an review it - it is all there at my fingertips. Including previous years!
I have used this for years, and only found one time that it gave me inaccurate information. That case was definitely a remote one, so I am still very satisfied with the product.