I like the way you can navigate the question and go back and forth. Has every deduction most people can take. I especially like it remembers what you did last year and can load a lot of that information into this year. I also like the ease with which you can "efile".
Could it be prettier? Maybe. But it works, and that's what counts. I do think the website it maybe a little easier and more intuitive, but my taxes are done so I'm not counting aesthetics that much.
I have used H&R Block for the last three years after a poor experience with another product that I had used for many years. This version was even better than last years one. I completed my state and federal returns in record time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Charged twice for sending state return
on May 5, 2020
Posted by: eggshelll2020
from Michigan
In the middle of sending the state return I had to update the program. After the updated I was charged again for sending the state return. I was charged twice for sending the state return and there is nobody to contact to fix the charge. I have be in a virtual chat with a computer and it keeps asking me the same questions over and over.
I’ve used HRB software for about 7 years and have been happy with how it works. The only thing I would like to see improved is its handling of stock options trades. Some options trades reporting are confusing in the IRS code for first timers like me and it would be nice to have clarification in the software.