I could never get the state to operate properly. The program simply failed when I tried to do the state return and closed. Very frustrating. If there were the choice of zero stars, I would have selected that. I quit using Turbo Tax 3 years ago, because they were always raising the price and HR was cheaper. You get what you pay for. I was frustrated with the navigation which required the closing of one form before accessing another. There are several times that I wanted to see more than one form at a time on the screen. Also the navigation is ponderous. There are many steps that had nothing to do with me, but I had to wade through them. It is back to TurboTax for me next year, regardless of the price.
As usual H & R Block has produced a worthwhile product. I don't worry about details because H & R asks the important questions and provides pertanent information. I trust H & R to help me complete my tax forms and I feels satisfied that I have met the standards necessary for me and my wife according to the IRS requirements. Thank you
They make it really hard to not pay for the STATE e-file - i.e., to print and mail in the state taxes. Then, they did not copy the drivers' license info from the federal return to the paper state return. Yeesh!
I have always advised anyone who asked about an online tax prep to use H &R Block program.Being a retired IRS agent, I have the confidence in this program and have used it every year since it was available.