I use H&R Block each year because it is consistent from year to year. It knows what I did last year and when I install the program each year it picks up relevant information from the previous year.
Does the usual capable job for those with taxes that are not ultra complex. I use HR Block every year. I had an update issue this year which didn't auto flag, which is the only reason I didn't give 5/5 this time. Help could be improved because not every place where I had a question had an answer.
Very good but not perfect. Gets better every year. Need to add links to worksheets that will resolve redlined problems. Its not always intuitive how to fix these issues that prevent filing.
Pros: Easy to prepare, Easy to import documents, Fast