Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,609 Reviews)
Open Ratings Snapshot
Rating breakdown 130,609 reviews
5 Stars
87,021
4 Stars
24,066
3 Stars
8,439
2 Stars
4,461
1 Star
6,622
85%of customers recommend this product. 
(
41,779 out of 49,045
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
used because prior systems remain
on April 24, 2020
Posted by: Mel 57
from Freeville NY
Have used this since Tax Cut I I needed tech support. After a long wait a woman tech was very helpful
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Still tops.
on April 24, 2020
Posted by: TuffMucker
from Alaska
Verified Purchase:Yes
Have been using it for over ten years. No reason to change.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Trouble Free and Easy To Use
on April 24, 2020
Posted by: BDavid
Verified Purchase:Yes
The product was easy to use, inexpensive and submission to the IRS was trouble free.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good job!
on April 24, 2020
Posted by: lorilight1
from SC
Other than my self-doubt and inexperience, this program took me step by step.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Recipe for chicken soup
on April 24, 2020
Posted by: Anonymous
from Trenton, NJ
Verified Purchase:Yes
Very easy to use. Input of previous years data is simple.
Pros: Maximizes refund
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to extract last year information/data
on April 24, 2020
Posted by: Mardini
from Vero Beach, Florida
This software is extremely dependable and easy to use, I have been using it for the last 15 years when it was called TaxCut. It is easy to extract last year information/data including your W2 form from your employer, mortgage interest & interest income directly from the bank, which reduce the time that takes you to fill the form. Neither to mention the easy question & answer session that eventually compile your taxes & forms. It converts the same information into your State forms.
I also appreciate the accuracy check at the end of session that allows to correct any mistakes.
The efiling is easy to do and allow for quick return of your refund.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistently user friendly
on April 24, 2020
Posted by: kb619
from Virginia
I've been using H&R Block tax software for many years. I have confidence in its accuracy and find it easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Successful filing but difficult to navigate
on April 24, 2020
Posted by: teacher tutor babysitter
from Fort Worth, TX
Verified Purchase:Yes
I was able to successfully file my taxes using the H&R Block software this year. However, the program assumed I knew a good deal about taxes, tax laws, and forms. The help feature did not answer any of my questions and after waiting over an hour, I was never connected to a live representative. Luckily, I do know a fair bit and I could look questions up on the internet. I earn income as a tutor and babysitter. It was very unclear how to include this in the income section. It seems many people earn income that way so the program should be more clear. I figured it out eventually, but I was not sure I had entered in the info correctly until I got to the end. I had to pull up the forms I sent in last year to compare to the forms for this year. I do not think a program should assume I know anything about taxes. It should explain things more clearly and have a more robust help section.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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