Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4
(130,609 Reviews)
Rating breakdown 130,609 reviews
5 Stars
87,021
4 Stars
24,066
3 Stars
8,439
2 Stars
4,461
1 Star
6,622
85%of customers recommend this product.
(
41,779 out of
49,045)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Posted by: W G Polom
from Detroit Area
Verified Purchase:Yes
This software had two "bugs" that were jeopardizing the filing of my tax return. When tech support could not resolve the main issue, I requested additional follow-up and received a case number. No additional follow-up ever occurred. I had to resolve the issues by manually changing items on the tax forms - something the flawed "interview process" should have been able to handle. This software has not been thoroughly validated for the range of customers it's intended to serve. I will not purchase it again even though I had previously purchased it for several years.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Agnesluv
from Va
Verified Purchase:Yes
I always used turbo taxes but H&R price was much better and easy to use!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
So many glitches! Had to buy twice
on April 22, 2020
Posted by: GGee
from Albuquerque NM
Tech support said it was my fault on the download so they couldn’t fix the constant updates that would never work to get past that to submit my taxes. They wanted the next level to approve another download, which never came. So had to remove and repurchase and found that a hidden page under the “Installing” page was stating which state to download was hanging out and it never completed its true download before! It took twice as long as the first one so maybe it was my fault for not seeing the junk underneath! I guess it is too hard to use for use country folk....that is my recommendation.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Poor, poor, and worse
on April 22, 2020
Posted by: marrk
from minneapolis, mn
After all the tax filings the software should be air tight. Just got my return rejected by the IRS. Went through the software without a hitch. Tax filing was so simple even a blind man could have done it manually without being rejected.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
H & R Block Tax Software
on April 22, 2020
Posted by: Bigwindman
from Florida
I been using this software since the year 2001. It is great better than Turbo Tax
Best to used software from the Major Tax Company
Best to used software from the Major Tax Company
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
efile
on April 22, 2020
Posted by: pet50
from kansas city mo
unable to efile When checking status is unable to do at this time
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Oldsalt68
from East
Verified Purchase:Yes
It has worked great. The only thing I would like better is for "plain talk" answers to questions instead of directing to the IRS website. Each profession has its special language and for those of us who don't speak "taxes" or "finance", the explanation still is confusing . Overall the program has worked very well for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Browntr47
from Illinois
Verified Purchase:Yes
East to use. The help functions answered nearly all my questions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock