I've used it for several years and am confident that it guides me through the process efficiently and produces a filing that gets to the IRS quickly. It works well with Quicken and updates properly when & if needed.
Pros: Easy to prepare, Easy to import documents, Fast
Easy to use, thorough, makes complicated taxes like ours easy. Works great for rental properties and trading stocks with capital gains/losses. Even carries forward to next year capital gain loses and rental losses. If you're new using software, the interview process is very thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Compared to Turbo, this works better and costs less. It is much easier to answer the interview questions than it is to find the relevant bits of the tax code and try to decipher them.
The software and explanations make the tax language much less intimidating and it's easy to fill out the forms. Now if you could just do the background work for me...