No problems with using the federal tax filing. Have used it for years. Love it.
Tried the state level for the first time thinking it might be easier than the clunky online system used in Maine. Well, H&R was easy enough but it did not tell me that it could not file because I needed a specific form that it did not handle until I tried to actually submit my taxes. Should have told me much earlier in the process. Instead it wasted my time. Still had to file using my state's online system.
Have used for over 10 years. Love it! So easy to have all your needed information from the previous year carried over to the current year product = makes life easy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've been using this program for years. It is simple to use and has a lot of informational bars in case you have questions. There is also the a availability of a live agent if needed.