I find that the software is very good for someone with a simple tax return. However, I found that it was not very user friendly or explanatory for someone with a slightly complicated return. It did not seem very helpful to me with respect to converting regular IRAs to ROTH IRAs. If I have to go to the IRS sight or pubs to get the answer to my questions, what good is the software.
It did the basic function for the fed and stat tax calculations. However, there were some glitches in the software particularly in the e-file step where is did not update the software successfully before filing. I had to do it manually which required a bit of skill. I also found the cost to pay by credit card to be excessively high.