Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,571 Reviews)
Open Ratings Snapshot
Rating breakdown 130,571 reviews
5 Stars
87,008
4 Stars
24,058
3 Stars
8,432
2 Stars
4,459
1 Star
6,614
85%of customers recommend this product. 
(
41,762 out of 49,021
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 - Windows, Mac OS
Customer Rating
4 out of 5
4
Convenient & Reliable
on April 8, 2020
Posted by: artyem1969
from Port St. Lucie, FL
I have been using HRBlock tax software for well over 10 years now. It is very important that there is year-to-year compatibility with HR Block tax software and that all of "last year's" data is incorporated into "next year's" tax return. e.g. annual depreciation calculations Other tax software may (or may not) be completely compatible with previous HR Block tax return files; - thereby necessitating data re-entry. So once you start with HR Block tax software, it is simpler to continue using it year to year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Fighting with software took longer than taxes
on April 8, 2020
Posted by: UsingTurboTaxNextYear
from MD
It took almost an hour to get the software on one of our computers and running. We first tried the mailed CD, which did not load. Then tried to download from the website, and that didn't run. After enough restarts of both computers and re-downloading of software, it eventually ran.
Entering tax information took less time than that, though it was unnecessarily long. The software should have simply had options for entering information for all household members, and then providing the different file-jointly or file-separately results automatically. Wasting time re-entering information to do the separate versions was time we would rather have not wasted after loading the software had already eaten up an hour.
Once taxes were done, we got multiple popup/error messages that we needed to update the software despite the opening page telling us that it was up to date. One of the popups triggered the update, which then proceeded to shut down the computer without asking or even giving time to save other open files and close out other programs properly.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Fighting with software took longer than taxes
on April 8, 2020
Posted by: UsingTurboTaxNextYear
from MD
It took almost an hour to get the software on one of our computers and running. We first tried the mailed CD, which did not load. Then tried to download from the website, and that didn't run. After enough restarts of both computers and re-downloading of software, it eventually ran.
Entering tax information took less time than that, though it was unnecessarily long. The software should have simply had options for entering information for all household members, and then providing the different file-jointly or file-separately results automatically. Wasting time re-entering information to do the separate versions was time we would rather have not wasted after loading the software had already eaten up an hour.
Once taxes were done, we got multiple popup/error messages that we needed to update the software despite the opening page telling us that it was up to date. One of the popups triggered the update, which then proceeded to shut down the computer without asking or even giving time to save other open files and close out other programs properly.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
thumbs down
on April 8, 2020
Posted by: discussed
from Upstate Ny
I have used H&R for years, but this year the software just doesn't seem to work. So far I've succeeded in filling federal taxes, but not my estimated taxes. I haven't been able to file my state taxes because the program keeps telling me I have errors but not how to find them.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always easy to use
on April 8, 2020
Posted by: AlabamaGator
from AL, USA
Verified Purchase:Yes
I've used this software for years, and there's a reason for it. It's accurate and easy to use, and the price is right.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great, Accurate and Trusted
on April 8, 2020
Posted by: mj23v
from Kentucky
Verified Purchase:Yes
Great product, timely updates, clear instructions, very accurate and simple to use. Have used for several years now and no issues or complaints.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Have my doubts
on April 8, 2020
Posted by: joao1
from California
Verified Purchase:Yes
Very disappointed with the product and the contact this year
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No K1 PTP abilities
on April 8, 2020
Posted by: Anon11
from Il
Verified Purchase:Yes
Easy and intuitive until you have to enter K1 PTP calculations. Then the program becomes completely worthless.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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