For someone like me who is always afraid that I will do something incorrect in filing out my tax forms for the year, using the software takes me step-by-step through the process and makes me feel comfortable with putting in the information.
State program for KY is not good. Not much help with most forms and it gave bad advice with regard to filing status with no calculations for other paths without manually changing it. I won't be back next year.
It is always a good experience using H&R Block, (I mean other than having to pay taxes.) I used the Premier edition because of investments. One is able to complete a somewhat involved return fairly quickly. If you have questions, the pop-ups generally answer most questions, and if not other sources are just a click or two away.
A really good tax package- Only one complaint. K-1's have to be entered manually
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great Product with a Glitch
on April 7, 2020
Posted by: ETGA
from Georgia
The software is very easy to use for me, a non-technical senior. I have been using for around 10 years without any problem. However, this year I got a problem when e-filing the federal tax for my cousin. She has income from two sources, from the SS and the Roth IRA distribution. The entire SS income was exempt. So, the total income on line 7b was zero. The software took it as an error and did not allow me to file online.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use and reliability you can trust.
on April 7, 2020
Posted by: Yi Long
from Baltimore, MD
One suggestion for older age people friendly use. It is becoming more and more difficult to view the screen of each software conversation page because of the small font size. Please consider enlarging the font to a bigger size to keep me in use. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast